Pharmacy Technician

CVS Health • Saint Paul, MN

2d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, timely prescription fulfillment and excellent patient service in retail locations. They help pharmacy operations run smoothly by following company Standard Operating Procedures, workflow practices, applicable laws, regulations, professional standards, and ethical principles. Technicians serve as an important point of contact for patients, demonstrating empathy, communicating effectively, and helping resolve or escalate patient concerns.

Technicians complete a company training program and meet applicable state registration, licensing, and certification requirements. Until requirements are completed, duties may be restricted by the Pharmacy Manager. Where permitted and with required training and certification, technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. Technician Immunizers may complete additional training and licensure requirements to prepare and administer vaccines and support related patient education, documentation, adverse-reaction response, and vaccine supply management.

This is a part-time position with an anticipated 15 hours per week. Regular and predictable attendance, including nights and weekends, is required. The position requires flexibility to work at the home store and other stores in the market as business needs require. The hourly pay range is $17.00–$27.00. Actual pay depends on factors including experience, education, geography, and other relevant considerations.

Requirements

• Comply with state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state board does not specify a minimum age, be at least 16 years old.
• If the state board does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements, which vary by state.
• Complete required training within the designated timeframe.
• Demonstrate attention and focus, including concentrating on tasks and shifting between tasks as patient and business needs require.
• Confirm prescription information and label accuracy to support patient safety.
• Provide friendly customer service, recognize patient reactions, and respond appropriately.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use math to solve pharmacy-related problems, such as calculating tablet quantities, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the role, including standing and remaining mobile for extended periods; lifting, scanning, and bagging items; reaching; repetitive finger movements; precise machine adjustments; stooping and bending; and close visual work.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Communicate detailed spoken instructions accurately and receive detailed information through oral communication.
• Attend work regularly and predictably, including nights and weekends.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and solve or escalate patient problems.
• Complete permitted inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures.
• Support patient safety, controlled-substance dispensing and recordkeeping compliance, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed and with required training and certification.
• Where permissible, complete additional requirements to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report adverse-reaction events as required.
• Review and collect patient information and track and document applicable patient records.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits.
• Vision benefits.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED