Pharmacy Technician

CVS Health•Oakland, CA

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, prompt, and accurate prescription fulfillment. They work in a fast-paced retail pharmacy environment, provide caring customer service, follow professional and ethical standards, comply with applicable laws and regulations, and protect patient confidentiality. Technicians manage assigned pharmacy workstations and tasks as part of the pharmacy team. New Pharmacy Technicians must complete CVS Pharmacy’s training program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted until these requirements are met. Afterward, technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. The position is full-time, with 40 anticipated weekly hours.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state licensure requirements, which vary by state.
  • Ability to concentrate on tasks over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning skills, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Support the pharmacy team by managing assigned pharmacy workstations and tasks.
  • Help ensure patient prescriptions are filled promptly, safely, and accurately.
  • Provide caring service to patients and customers that exceeds expectations.
  • Meet medication-related needs and applicable regulatory compliance standards.
  • Maintain ethical conduct and protect patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state requirements if new to the role.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources based on eligibility
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