Pharmacy Technician

CVS Health•Terrytown, LA
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They assist patients and customers as an initial point of contact and help ensure prescriptions are filled promptly, safely, and accurately. Technicians follow company Standard Operating Procedures, pharmacy workflows, and applicable legal and professional requirements while contributing to a caring, safe, and inclusive environment. Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Until requirements are met, the Pharmacy Manager may restrict certain duties. Depending on applicable law and training, technicians may also provide patient health care services such as immunizations and point-of-care testing. Technician Immunizers complete additional training and licensure requirements and may prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies. This is a part-time position with anticipated weekly hours of 20. The typical pay range is $16.50–$25.00 per hour; actual pay depends on factors including experience, education, and geography. Part-time colleagues may be eligible for benefits and programs, depending on hours worked and eligibility, including dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
  • If state requirements do not specify a minimum age, be at least 16 years old.
  • If state requirements do not specify a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements, which vary by state.
  • Complete required company training within the designated timeframe.
  • Attend work regularly and predictably, including nights and weekends.
  • Demonstrate attention and focus, including the ability to concentrate, switch tasks quickly, and verify prescription information and label accuracy.
  • Demonstrate customer service and teamwork skills, including friendly assistance and appropriate responses to patients’ reactions.
  • Use verbal and written communication and active listening effectively with patients and colleagues.
  • Use basic mathematical reasoning to calculate quantities such as tablets to dispense and days’ supply.
  • Identify challenging interactions and choose an appropriate response.
  • Meet the physical demands of the role, including prolonged upright mobility; lifting, scanning, and bagging; reaching, bending, and stooping; repetitive finger movements; visual acuity for close work; and lifting or exerting force as described in the posting.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work at the home store and other locations across the market to meet business needs.

Responsibilities

  • Follow company SOPs and pharmacy workflows at workstations such as production, pickup, drive-thru, and drop-off to support safe, accurate prescription fulfillment.
  • Assist pharmacists in managing and improving patient health and contribute to smooth pharmacy operations.
  • Provide empathetic, personalized service to patients at pickup, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including traveling to other stores in the market to work shifts as needed.
  • Comply with federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when legally allowed and supported by required training and certification.
  • If serving as a Technician Immunizer, complete additional training and licensure requirements; prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and report adverse reactions; collect, track, and document patient information; and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Accurately confirm prescription information and labels, perform related mathematical calculations, and respond appropriately to patient or colleague concerns.
  • Perform required physical tasks, including standing for extended periods, lifting and moving items, reaching, bending, repetitive finger movements, and visually inspecting or transcribing information.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits, subject to hours worked and eligibility.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
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