Pharmacy Technician

CVS Health • Rolling Hills Estates, CA

1d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures and pharmacy workflows, communicate effectively, and contribute to a safe and inclusive team culture.

After starting in the role, technicians must complete the company training program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. Until all requirements are satisfied, the Pharmacy Manager may restrict duties. Depending on state law and required training and certification, technicians may also support immunizations, point-of-care testing, and offsite clinics.

Requirements

• Comply with state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Ability to concentrate, shift quickly between tasks, and verify prescription information and label accuracy.
• Ability to provide friendly customer service, recognize and appropriately respond to patients' reactions, and work as part of a team.
• Verbal and written communication skills, including active listening and accurately conveying or receiving detailed spoken instructions.
• Mathematical reasoning sufficient to calculate quantities, days' supply, and the number of bottles needed to fill prescriptions.
• Ability to identify challenging interactions and select an appropriate course of action.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger and hand movements; and adjust machines precisely.
• Close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
• Ability to occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures for production, pickup, drive-thru, and drop-off to ensure safe and accurate prescription fulfillment.
• Provide empathetic, personalized service to patients in person and over the phone, offer immunizations and other services where appropriate, and resolve or escalate patient concerns.
• Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics when permitted and appropriately trained and certified.
• Where permitted, complete immunizer licensure and training requirements; educate patients about vaccines and refer vaccination questions to the pharmacist on duty.
• Where supporting immunizations, monitor and respond to adverse reactions, report events as required, review and document patient information, and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED