Pharmacy Technician

CVS Health • Dana Point, CA

5d

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are fulfilled promptly, safely, and accurately, and serve as an initial point of contact for patients and customers. Technicians follow company procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive, and caring environment. After starting, technicians must complete company training and meet applicable state registration, licensing, and certification requirements; duties may be limited until those requirements are met.

Technicians may provide additional patient health care services, including immunizations and point-of-care testing, when permitted by law and supported by required training and certification. Technicians who support immunizations must complete the required additional training and licensure, educate patients and refer vaccine questions to the pharmacist, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies. The position requires predictable attendance, including nights and weekends, and may involve working at other stores in the market as business needs require. This is a part-time position with 16 anticipated weekly hours.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• Where the state board does not set a minimum age, be at least 16 years old.
• Where the state board does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Have regular and predictable attendance, including nights and weekends.
• Be able to concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
• Communicate verbally and in writing with patients and colleagues; listen actively and understand detailed spoken instructions.
• Use math to calculate quantities such as tablets, days’ supply, and bottles needed for prescriptions.
• Be able to identify challenging interactions and select an appropriate response.
• Meet the role’s physical demands, including standing for extended periods, reaching, repetitive finger work, stooping, close visual work, and occasionally lifting or exerting up to 20 pounds.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pickup, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide caring, personalized service at pickup, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic staffing, when lawful and supported by required training and certification.
• If supporting immunizations, complete required licensure and training; educate patients about vaccines and refer vaccination questions to the pharmacist; monitor and respond to adverse reactions and report events; collect, track, and document patient information; and monitor and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Use attention, focus, communication, customer-service, teamwork, mathematical reasoning, and problem-resolution skills to meet patient and business needs.
• Perform physical tasks including standing and moving for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, adjusting equipment precisely, stooping, and visually inspecting small items.
• Complete additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, subject to eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED