Pharmacy Technician

CVS Health • Wantagh, NY

8d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, assist patients and customers, and contribute to a caring, inclusive, and safe experience. Technicians follow company standard operating procedures, pharmacy workflow procedures, applicable laws and professional standards, and communicate effectively with patients and colleagues. They must complete the company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are satisfied.

Technicians may support additional patient health care services, including immunizations and point-of-care testing, where permitted by law and supported by required training and certification. Where permitted, Technician Immunizers may complete additional licensing and training, prepare and administer vaccines, educate patients, refer vaccination questions to the pharmacist, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at the home store and travel to other stores in the market as business needs require. The position is part-time, with 28 anticipated weekly hours. The stated hourly pay range is $19.00–$29.00; the actual offer depends on factors including experience, education, and geography.

This part-time position is eligible for benefits and programs supporting colleagues’ physical, emotional, and financial well-being. Depending on hours worked and eligibility, benefits include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

• Meet applicable state Board of Pharmacy requirements or laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements where applicable.
• Have regular and predictable attendance, including nights and weekends.
• Complete required training within the designated timeframe.
• Be able to concentrate on tasks and switch quickly between tasks to meet patient and business needs.
• Be able to confirm prescription information and label accuracy.
• Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Use and understand verbal and written communication with patients and colleagues; actively listen and ask appropriate questions.
• Use mathematics to calculate quantities such as tablets to dispense, days’ supply, and the number of bottles needed to fill prescriptions.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the role, including standing upright for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work.
• Be able to communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to help pharmacists manage and improve patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete permitted basic inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, where legally permitted and supported by required training and certification.
• Where permitted and qualified as a Technician Immunizer, complete required training and licensure, prepare and administer vaccines, educate patients and refer vaccination questions to the pharmacist, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other benefit programs supporting physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED