Pharmacy Technician

CVS Health • Savoy, IL

10d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They assist patients and customers, help ensure prescriptions are filled promptly, safely, and accurately, and contribute to a caring patient experience. Technicians follow company Standard Operating Procedures, pharmacy workflow practices, and applicable laws and policies while communicating effectively with patients and colleagues. After starting, technicians must complete the company training program and meet state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are satisfied.

The position may include supporting immunizations and other patient health services where permitted by law and supported by required training and certification. Technician immunizer duties, where allowed, include completing required training and licensure, educating patients about vaccines and referring clinical questions to the Pharmacist-on-duty, responding to and reporting adverse reactions, documenting patient information, and managing vaccine supplies.

This is a part-time role with 20 anticipated weekly hours. Regular and predictable attendance, including nights and weekends, is required. The posted hourly pay range is $16.50–$25.00. The position is eligible for benefits and programs that may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board does not specify a minimum age, be at least 16 years old.
• If the state board does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete the required company training within the designated timeframe.
• Meet applicable state registration, licensing, and certification requirements.
• Maintain regular and predictable attendance, including nights and weekends.
• Demonstrate attention and focus, including concentrating on tasks, shifting between tasks, and verifying prescription information and label accuracy.
• Provide friendly assistance, recognize and appropriately respond to patient reactions, and communicate verbally and in writing with patients and colleagues.
• Use active listening and mathematical reasoning to support prescription fulfillment.
• Resolve challenging patient or colleague interactions by selecting an appropriate course of action.
• Meet the role's physical demands, including mobility and extended periods upright; lifting, reaching, repetitive hand and finger use, stooping, close visual acuity, and handling items with the stated force limits.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company SOPs at pharmacy workstations to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Provide caring, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Complete permitted inventory activities, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other market stores for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics when permitted and appropriately trained and certified.
• Where permitted, complete requirements for Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report events as required by public health requirements.
• Review and collect patient information and track and document information for applicable patients.
• Monitor and manage vaccine supplies.
• Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, provide attentive customer service, communicate effectively, use mathematical reasoning, and choose appropriate responses to challenging interactions.
• Perform the physical tasks required for the role, including standing or remaining mobile, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and close visual work.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED