Pharmacy Technician

CVS Health•Charlotte, NC

21d

About The Position

CVS Health Pharmacy Technicians help patients and customers with prescription needs while supporting safe, accurate, and timely pharmacy operations. They work in a fast-paced retail pharmacy environment, follow professional and ethical standards, comply with applicable federal, state, and local laws and regulations, and maintain patient confidentiality. Technicians manage assigned pharmacy workstations and tasks, contribute to the team’s ability to fill prescriptions promptly and accurately, and provide caring service that exceeds customer expectations. New Pharmacy Technicians must complete CVS Pharmacy’s training program and satisfy state-specific registration, licensing, and certification requirements. Duties may initially be restricted until those requirements are met. Technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. Depending on the role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodation provisions.

Requirements

Must be at least 16 years of age.
Meet state-specific pharmacy technician licensure requirements.
Ability to concentrate on tasks over time without distraction.
Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
Verbal and written communication skills for interacting with customers and colleagues.
Active listening skills, including giving full attention, understanding others’ points, asking appropriate questions, and avoiding inappropriate interruptions.
Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
Problem-resolution skills, including recognizing problems and choosing an appropriate course of action in complex situations.
Ability to remain upright and move about on foot for sustained periods and between work areas.
Ability to use fingers for picking, pinching, typing, or similar tasks; extend hands and arms; bend at the waist; and stoop using the lower extremities and back muscles.
Ability to convey spoken information accurately and perceive sounds at normal speaking levels, with or without correction.
Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
Ability to lift occasionally up to 30 pounds and exert up to 30 pounds of force occasionally, up to 10 pounds frequently, and negligible force constantly.
High school diploma or equivalent is preferred but not required.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent.

Responsibilities

Manage assigned pharmacy workstations and tasks to support timely, safe, and accurate prescription filling.
Help meet patients’ medication needs and applicable regulatory compliance standards.
Provide caring, friendly service to patients and customers.
Maintain ethical conduct and patient confidentiality.
Complete the CVS Pharmacy Technician Training Program and meet applicable state registration, licensing, and certification requirements.
Continue developing clinical, technical, and insurance knowledge using available tools and training.