Pharmacy Technician

CVS Health • 02021 - Rhode Island CVS Pharmacy, L.L.C., RI

13d • $18 - $28 • Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail stores. They assist patients and customers, help ensure pharmacy operations run smoothly, and support the prompt, safe, and accurate fulfillment of prescriptions. Technicians follow standard operating procedures, pharmacy workflow practices, applicable laws and regulations, and CVS policies while contributing to a caring, safe, and inclusive environment.

After starting in the role, Technicians must complete a company training program and satisfy registration, licensing, and certification requirements set by their state’s Board of Pharmacy. Until all requirements are met, the Pharmacy Manager may restrict duties. Where permitted by law and supported by required training and certification, Technicians may also provide services such as immunizations and point-of-care testing, or staff offsite clinics. Technician Immunizers have additional licensure and training responsibilities related to vaccine preparation and administration.

This is a part-time position with anticipated weekly hours of 29. The typical pay range is $18.00–$28.00 per hour. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

• Comply with applicable state Board of Pharmacy requirements or laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state requirements do not set a minimum age, be at least 16 years old.
• If state requirements do not set a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required training within the designated timeframe.
• Be able to concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
• Provide friendly customer service, recognize and respond appropriately to patients’ reactions, and communicate effectively with patients and colleagues using verbal and written communication and active listening.
• Use math to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed for a prescription.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the physical demands of the role, including standing and remaining mobile for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, precise machine adjustments, stooping, and close visual work.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Communicate detailed spoken instructions accurately and receive detailed information through oral communication.
• Attend work regularly and predictably, including nights and weekends.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and across other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to help Pharmacists manage and improve patient health.
• Follow pharmacy workflow procedures in production, pickup, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Provide caring, personalized patient service at pickup, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Provide additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where legally permitted and supported by required training and certification.
• When supporting immunizations, complete required licensure and training, educate patients about vaccines and refer questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, review and document patient information, and monitor vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED