Pharmacy Technician

CVS Health • Parkersburg, WV

13d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures, pharmacy workflow practices, and applicable laws and policies, and contribute to a safe, inclusive team culture. After starting, technicians must complete company training and satisfy the registration, licensing, and certification requirements set by their state. Duties may be restricted by the Pharmacy Manager until those requirements are completed.

Depending on applicable law and training, technicians may provide additional patient health care services, including immunizations, point-of-care testing, and staffing offsite clinics. Technicians who obtain Technician Immunizer status may help prepare and administer vaccines, educate patients and refer questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

This is a part-time position with anticipated hours of 20 per week. The typical hourly pay range is $16.00–$24.00, with the actual offer depending on experience, education, geography, and other relevant factors. Eligible part-time colleagues may have access to benefits and programs, depending on hours worked and eligibility, including dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, licensure, and certification requirements.
• If the state board does not specify a minimum age, be at least 16 years old.
• If the state board does not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate attention and focus, task-switching ability, and ability to verify prescription information and label accuracy.
• Demonstrate customer service, teamwork, communication, active listening, mathematical reasoning, and problem-resolution abilities.
• Meet the physical demands of the role, including mobility and extended upright periods, lifting and reaching, repetitive finger use, stooping, close visual acuity, and spoken communication and listening requirements. The role may require occasional lifting or exertion of up to 20 lbs and frequent lifting or exertion of up to 10 lbs.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
• When supporting immunizations, complete required licensure and training to obtain Technician Immunizer status; educate patients about vaccines and refer vaccine questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Concentrate on tasks, switch between tasks to meet patient and business needs, and confirm prescription information and label accuracy.
• Help patients in a friendly manner, understand their reactions, and respond appropriately; communicate and listen effectively with patients and colleagues.
• Use mathematical reasoning to calculate quantities such as tablets to dispense, days’ supply, and full or additional bottles needed.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Perform the physical tasks required for the role, including remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, controlling precision equipment, stooping, and close visual work.
• Complete any additional tasks directed by a Supervisor or Manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED