Pharmacy Technician

CVS Health • Flower Mound, TX

18d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They help ensure prescriptions are filled promptly, safely, and accurately, and serve as an initial point of contact for patients and customers. Technicians follow company standard operating procedures, pharmacy workflows, best practices, and applicable laws and professional standards while contributing to a safe, inclusive, and caring environment.

After starting in the role, Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. Where permitted by law and supported by required training and certification, Technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. Technician Immunizers may prepare and administer vaccines and support related patient education, documentation, safety monitoring, and supply management.

The position requires regular and predictable attendance, including nights and weekends, and the ability to complete required training within a designated timeframe. This is a part-time role with 29 anticipated weekly hours. The stated pay range is $16.50–$25.00 per hour; the actual offer depends on factors including experience, education, and geography. Eligible part-time colleagues may have access to benefits and programs including dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, subject to hours worked and eligibility.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, licensure, and certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Demonstrate attention and focus, including sustaining concentration, shifting between tasks, and confirming prescription information and label accuracy.
• Provide friendly customer service, recognize and appropriately respond to patient reactions, and work effectively as part of a team.
• Use verbal and written communication and active listening when interacting with patients and colleagues.
• Apply basic mathematics to tasks such as calculating tablet quantities, days’ supply, and the number of bottles required to fill a prescription.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the position’s physical demands, including standing and remaining mobile for extended periods; lifting, scanning, and bagging items; reaching, bending, stooping, and repetitive finger movements; close visual work; and communicating and receiving detailed spoken information.
• Regular and predictable attendance, including nights and weekends.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stocks, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including traveling to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics where allowable by law and supported by required training and certification.
• When supporting immunizations as a Technician Immunizer, complete required licensure and training; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; review and collect patient information and document it; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to hours worked and eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to eligibility.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED