Pharmacy Technician

CVS Health • Wilmington, DE

20d

About The Position

CVS Health Pharmacy Technicians help patients and customers by supporting prescription fulfillment and delivering compassionate service. They manage assigned pharmacy workstations and tasks to help the team fill prescriptions promptly, safely, and accurately, while meeting medication needs and regulatory requirements and maintaining patient confidentiality. The role operates in a fast-paced retail pharmacy environment with high professional and ethical standards and compliance with applicable federal, state, and local laws.

New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the manager until these requirements are met. Technicians can then continue developing their clinical, technical, and insurance knowledge through available tools and training. The position may be subject to collective bargaining rules in select markets. Depending on role and location, COVID-19 vaccination may be required where permitted by law, subject to applicable accommodations.

Requirements

• Must be at least 16 years of age.
• Meet applicable state registration, licensing, and certification requirements; requirements vary by state.
• Ability to concentrate on tasks over time without distraction.
• Customer-service orientation, including helping people in a friendly manner and responding appropriately to customers’ reactions.
• Verbal and written communication skills for interacting with customers and colleagues, including active listening.
• Mathematical reasoning, such as calculating a prescription’s days’ supply.
• Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.
• Ability to meet the physical demands of the role, including sustained standing, walking between work areas, finger-based tasks, reaching, bending, stooping, spoken communication, hearing, and close visual work.
• Ability to occasionally lift up to 30 pounds, exert up to 30 pounds of force occasionally and/or up to 10 pounds frequently, and exert negligible force constantly to move objects.

Nice To Haves

• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Previous experience as a Pharmacy Technician.
• PTCB National Certification.
• High school diploma or equivalent preferred but not required.

Responsibilities

• Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription fulfillment.
• Help ensure patients’ medication needs and regulatory compliance standards are met.
• Provide caring service to patients and customers that meets or exceeds expectations.
• Demonstrate ethical conduct and maintain patient confidentiality.
• Complete the CVS Pharmacy Technician Training Program and meet applicable state requirements before performing duties that are restricted until qualification requirements are satisfied.
• Continue building clinical, technical, and insurance knowledge through available tools and training.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources to support physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed