Pharmacy Technician

CVS Health•Taylors, SC

5d•$16 - $24•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, provide caring service to patients, and follow pharmacy workflows, standard operating procedures, and best practices. Technicians complete company training and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are met. Depending on state law, training, and certification, technicians may also support patient health services such as immunizations and point-of-care testing, including staffing offsite clinics. Where permitted, Technician Immunizers may prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, respond to and report adverse reactions, document patient information, and manage vaccine supplies.

Requirements

Comply with applicable state board of pharmacy requirements and laws, including requirements relating to age, education, and licensure or certification.
If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
If the state board of pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet applicable state-level licensure and national certification requirements.
Ability to complete required training within the designated timeframe.
Regular and predictable attendance, including nights and weekends.
Ability to concentrate on tasks and switch quickly between tasks to meet patient and business needs.
Attention to prescription information and label accuracy.
Friendly, helpful customer service and the ability to notice and respond appropriately to patients’ reactions.
Verbal and written communication skills, including active listening and accurately conveying or receiving detailed information.
Ability to use mathematics to calculate prescription quantities, days’ supply, and bottle requirements.
Ability to identify challenging interactions and select an appropriate course of action.
Physical ability to remain upright and mobile for extended periods; lift, scan, and bag items; reach and stoop; perform repetitive fine-motor tasks; and maintain close visual acuity. Occasional lifting or exertion up to 20 pounds and frequent lifting or exertion up to 10 pounds are specified.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures and pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations.
Support pharmacists in managing and improving patient health and ensure safe, accurate, and prompt prescription fulfillment.
Provide empathetic, personalized service to patients in person, at pickup and drive-thru, and over the phone; offer immunizations and other services where appropriate; resolve or escalate patient problems.
Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing, inclusive team; remain receptive to feedback and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market to work shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health services, such as immunizations and point-of-care testing, or staff offsite clinics when legally permitted and appropriately trained and certified.
Where permitted, complete required immunizer training and licensure; prepare and administer vaccines, educate patients, refer questions to the pharmacist, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Confirm prescription information and label accuracy; communicate effectively with patients and colleagues; use math to determine quantities and days’ supply; and identify and resolve challenging interactions.
Perform physical tasks including standing and remaining mobile for extended periods, lifting and handling items, reaching, repetitive finger movements, adjusting machines, stooping, and visually inspecting small details.
Perform additional tasks as directed by a supervisor or manager.