Pharmacy Technician

CVS Health•Anaheim, CA
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They assist patients and customers, help ensure prescriptions are filled promptly, safely, and accurately, and contribute to a caring, inclusive pharmacy experience. Technicians follow company standard operating procedures and pharmacy workflow practices, communicate effectively, and help maintain safe and compliant operations. After starting, they must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are satisfied. Depending on state law, training, and certification, technicians may also support or administer immunizations and provide additional patient health care services, including point-of-care testing and offsite clinics. The role requires regular and predictable attendance, including nights and weekends, flexibility to work across stores as needed, and the ability to complete required training within the designated timeframe. This is a part-time position with 29 anticipated weekly hours. The posted pay range is $18.55 per hour.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
  • If no minimum age is specified by the state Board of Pharmacy, be at least 16 years old.
  • If no minimum education requirement is specified by the state Board of Pharmacy, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements.
  • Complete required training within the designated timeframe.
  • Maintain regular and predictable attendance, including nights and weekends.
  • Concentrate on tasks, switch quickly between tasks, and verify prescription information and label accuracy.
  • Provide friendly assistance, notice and respond appropriately to patient reactions, and work effectively as part of a team.
  • Use verbal and written communication effectively; listen actively and understand detailed oral instructions.
  • Use mathematical reasoning to calculate quantities such as tablets, days’ supply, and bottles needed to fill prescriptions.
  • Identify challenging interactions and select an appropriate course of action.
  • Meet the physical requirements of the role, including prolonged standing or mobility; lifting, scanning, and bagging items; reaching, repetitive finger movements, precision control, and stooping; close visual acuity; and occasional lifting or force of up to 20 pounds.
  • Accurately express or exchange detailed information through spoken communication and receive detailed oral information.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures and support Pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide empathetic, personalized service to patients in person and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Perform basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to cover shifts.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where permitted and with required training and certification.
  • Where permitted, complete immunizer licensure and training requirements; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report them as required; collect and document patient information; and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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