Pharmacy Technician

CVS Health•Whitsett, NC
•$16 - $24

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting the pharmacy team in promptly, safely, and accurately filling prescriptions. The role is based in a leading retail pharmacy environment, where employees are expected to maintain professional and ethical standards, comply with applicable federal, state, and local laws and regulations, and protect patient confidentiality. Technicians provide caring service and help ensure regulatory and medication-related requirements are met. New Pharmacy Technicians must complete CVS Pharmacy’s training program and satisfy state Board of Pharmacy registration, licensing, and certification requirements. A manager may restrict duties until those requirements are fulfilled. As technicians gain qualifications, they can expand their duties and build clinical, technical, and insurance knowledge using available tools and training. In select markets, collective bargaining agreement rules may apply. Depending on role and location, COVID-19 vaccination may be required where legally permitted, subject to reasonable accommodation provisions.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state licensure, registration, and certification requirements; requirements vary by state.
  • Ability to concentrate on tasks over time without distraction.
  • Customer-service orientation, including responding appropriately to customers’ needs and reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Ability to recognize problems and choose an appropriate course of action in complex situations.
  • Complete the CVS Pharmacy Technician Training Program if new to the role.
  • Meet the stated physical demands, including sustained standing and walking, finger-based work, reaching, bending and stooping, spoken communication and listening, close visual acuity, and occasional lifting or exertion of up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Help meet patients’ medication needs and applicable regulatory compliance standards.
  • Provide caring service that meets or exceeds customer expectations.
  • Demonstrate ethical conduct and maintain patient confidentiality.
  • Use customer-service, communication, mathematical reasoning, and problem-resolution skills in pharmacy work.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs supporting colleagues’ physical, emotional, and financial well-being; availability depends on hours worked and eligibility.
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