Pharmacy Technician

CVS Health • Waterford Township, NJ

9d • $18 - $28 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and serve as an initial point of contact for patients and customers. Technicians follow standard operating procedures and pharmacy workflows, communicate effectively, and contribute to a safe, inclusive environment where patients and colleagues feel valued.

After hire, technicians must complete the company training program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. Until requirements are completed, the Pharmacy Manager may restrict duties. Depending on state law and required training, technicians may also support services such as immunizations, point-of-care testing, and offsite clinics. Where permitted, Technician Immunizers complete additional licensing and training to prepare and administer vaccines, educate patients and refer vaccination questions to the pharmacist, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

Requirements

• Meet applicable state Board of Pharmacy requirements or laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state requirements do not specify a minimum age, be at least 16 years old.
• If state requirements do not specify a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Maintain regular and predictable attendance, including nights and weekends.
• Concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Demonstrate customer service and team orientation, including friendly assistance and appropriate responses to patients.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Use mathematical reasoning to calculate quantities, days' supply, and bottles needed for prescriptions.
• Identify challenging patient or colleague interactions and select an appropriate response.
• Meet physical demands, including standing and mobility for extended periods; lifting, scanning, and bagging items; reaching, bending, stooping, and repetitive finger movements; adjusting machines precisely; close visual work; and lifting up to 20 pounds occasionally and up to 10 pounds frequently.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support pharmacists and patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
• When permitted and qualified as a Technician Immunizer, complete additional licensure and training; educate patients about vaccines and refer questions to the pharmacist; monitor, respond to, and report adverse reactions; collect and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy and use math to determine quantities and days' supply.
• Communicate effectively with patients and colleagues, listen actively, and respond appropriately to patient reactions and challenging interactions.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED