Pharmacy Technician

CVS Health • Weston, FL

15d • $17 - $27 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures, pharmacy workflow practices, and applicable legal and professional requirements, and contribute to a safe, inclusive, and engaging team culture.

After starting in the role, Technicians must complete the company training program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until requirements are met. Where permitted and with required training and certification, Technicians may also support immunizations, point-of-care testing, and offsite clinics. Technician immunizer duties may include preparing and administering vaccines, educating patients and referring clinical questions to the Pharmacist-on-duty, responding to adverse reactions, documenting patient information, and managing vaccine supplies.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state requirements do not specify a minimum age, be at least 16 years old.
• If state requirements do not specify a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Maintain regular and predictable attendance, including nights and weekends.
• Ability to concentrate over time and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Ability to help people in a friendly manner, recognize patient reactions, and respond appropriately.
• Ability to use verbal and written communication with patients and colleagues, including active listening and conveying detailed instructions accurately.
• Ability to use mathematics to determine quantities such as tablets to dispense, days' supply, and bottle counts.
• Ability to identify challenging interactions and choose an appropriate course of action.
• Physical ability to remain upright for extended periods; lift, scan, and bag items; reach and stoop; perform repetitive fine-finger tasks; adjust machines precisely; and perform close-vision work.
• Ability to occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds.
• Ability to receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support Pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service in person, at pick-up and drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to develop clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics when permitted and appropriately trained and certified.
• When supporting immunizations, complete required licensure and training to obtain Technician Immunizer status; educate patients about vaccines and refer vaccine questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Assist patients and colleagues through attentive communication, active listening, appropriate customer service, mathematical reasoning, and problem resolution.
• Perform the physical tasks required for the role, including remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, adjusting machines, stooping, and visually inspecting information.
• Complete additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED