Pharmacy Technician

CVS Health • Wind Gap, PA

10d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help the pharmacy team deliver safe, accurate, timely prescription fulfillment and compassionate patient service. They follow company standard operating procedures and pharmacy workflows across production, pick-up, drive-thru, and drop-off workstations, and contribute to a safe, inclusive, and engaging team environment. Technicians complete a company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted by the Pharmacy Manager until those requirements are satisfied.

Depending on applicable law and training, technicians may provide additional patient health care services, including supporting immunizations, point-of-care testing, and offsite clinics. Where permitted, Technician Immunizers complete additional licensure and training, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training and applicable state registration, licensing, and certification requirements.
• Maintain attention and focus, including concentrating on tasks, switching between tasks as needed, and confirming prescription information and label accuracy.
• Demonstrate friendly customer service, notice and respond appropriately to patient reactions, and work effectively as part of a team.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Apply basic mathematics to tasks such as calculating tablet quantities, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the role, including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, precise machine adjustments, stooping, and close visual work.
• Occasionally lift or exert up to 20 pounds; frequently lift or exert up to 10 pounds; and consistently move objects requiring negligible force.
• Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, personalized service in person and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, or staffing offsite clinics, when legally permitted and supported by required training and certification.
• When supporting immunizations, complete additional licensure and training; educate patients about vaccines and refer questions to the Pharmacist-on-duty; monitor and report adverse reactions; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED