Pharmacy Technician

CVS Health•Chula Vista, CA
•$19 - $29•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They are often the first point of contact for patients and customers and help ensure pharmacy operations run smoothly, prescriptions are filled promptly, safely, and accurately, and patients receive caring service. Technicians follow standard operating procedures, pharmacy workflows, best practices, and effective communication practices while contributing to a safe and inclusive culture. After starting in the role, Technicians must complete a company training program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are complete. Where permitted and supported by the required training and certification, Technicians may also provide additional patient health services, including immunizations, point-of-care testing, and staffing offsite clinics. Technician immunizers may need additional licensure and training to prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, document patient information, and manage vaccine supplies. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work shifts at other stores in the market as business needs require. The role involves working at pharmacy workstations and serving patients in person, at pickup and drive-thru, and over the phone. Physical activities include standing for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work. The position is full-time, with 40 anticipated weekly hours. The typical pay range is $18.90–$28.90 per hour; the actual offer depends on factors such as experience, education, and geography.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
  • If state regulations do not establish a minimum age, be at least 16 years old.
  • If state regulations do not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet state-level licensure and national certification requirements applicable to the work location.
  • Complete required company training within the designated timeframe.
  • Have regular and predictable attendance, including nights and weekends.
  • Be able to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to help ensure patient safety.
  • Provide friendly assistance, recognize patients’ reactions, and respond appropriately.
  • Use verbal and written communication effectively with patients and colleagues, including active listening.
  • Use math to solve dispensing-related problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Meet the physical demands of the role, including extended periods of standing, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work.
  • Be able to lift up to 20 pounds occasionally and up to 10 pounds frequently, and consistently move objects using negligible force.
  • Convey detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support Pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide caring, personalized service to patients in person, at pickup and drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient problems.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries and completing cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when allowable and supported by required training and certification.
  • Where permitted, complete additional licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, and report adverse reaction events as required by public health requirements.
  • Review and collect patient information, and track and document information for applicable patients.
  • Monitor and manage vaccine supplies.
  • Complete required training within the designated timeframe and maintain regular, predictable attendance, including nights and weekends.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility
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