Pharmacy Technician

CVS Health • Drexel Hill, PA

4d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, assist patients and customers as an initial point of contact, and provide caring service. Technicians follow company Standard Operating Procedures, pharmacy workflow practices, applicable laws and professional standards, and communicate effectively with patients and colleagues. They must complete the company training program and meet applicable state registration, licensing, and certification requirements; until those requirements are completed, duties may be restricted by the Pharmacy Manager.

The role may include supporting patient health services such as immunizations and point-of-care testing when allowed by law and supported by required training and certification. Technician immunizers must satisfy applicable additional training and licensure requirements. The position requires regular, predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require. This is a part-time position with 28 anticipated weekly hours. The typical pay range is $16.50–$25.00 per hour; actual offers may depend on experience, education, geography, and other factors.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate the ability to concentrate, switch between tasks, and verify prescription information and label accuracy.
• Demonstrate customer service and teamwork skills, including friendly assistance and appropriate responses to patients’ reactions.
• Use and understand verbal and written communication; actively listen and communicate information accurately.
• Use math to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
• Identify challenging interactions and select an appropriate course of action.
• Meet the role’s physical demands, including extended periods upright, reaching, repetitive finger use, stooping, close visual work, and lifting or exerting force as described in the posting.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and other locations across the market to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient problems.
• Perform permitted basic inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, including voluntarily traveling to other market stores for shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary staffing at offsite clinics, where legally permitted and supported by required training and certification.
• When supporting immunizations, complete required additional licensure and training; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, provide friendly customer service, communicate effectively, perform required calculations, and resolve patient or colleague problems.
• Perform the physical tasks required for the position, including standing or remaining upright for extended periods, handling and scanning items, reaching, repetitive finger movements, stooping, and occasional lifting.

Benefits

• Depending on hours worked and eligibility, benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs supporting colleagues’ physical, emotional, and financial well-being.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED