Pharmacy/Technician

Kroger•Columbus, MS

About The Position

Provide exceptional customer service and help people live healthier lives by treating customers and employees fairly and ethically. Maintain a safe, clean, and inclusive environment; serve responsibly in the community; and provide appropriate products, services, and care with fair and accurate pricing. Provide direct patient intervention through health and wellness services and experiences, as permitted by and consistent with state and federal laws. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The position supports pharmacy operations, including customer reception, data entry, adjudication, product dispensing, inventory and ordering, billing, and maintaining clean and organized work areas. Assist the pharmacist with responsibilities except those requiring the pharmacist’s professional judgment, and follow applicable regulations and company policies, including HIPAA.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to handle highly confidential information.
Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

Any previous comparable experience.
Equivalent experience as a pharmacy clerk.
EPRN familiarity.

Responsibilities

Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Follow and reinforce food safety, sanitation, and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
Understand and perform ordering functions with primary and secondary wholesalers.
Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
Maintain departmental standards, including clean and organized work stations and customer waiting areas.
Count, measure, and prepare specified products using company best practices.
Complete billing procedures to provide the best value for the customer and company.
Answer and triage phone calls and respond to inquiries as appropriate.
Follow company guidelines for accepting and tendering vendor coupons, cash-shortage limits, and shrink prevention.
Operate the cash register and follow cashier-handling policies for electronic fund transactions, cash, and checks.
Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
Assist the pharmacist with responsibilities except those requiring professional judgment.
Follow HIPAA regulations and company policies regarding protected information.
Support company health and wellness initiatives.
Put away legend orders, including Central Fill deliveries.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably, cooperatively, and without confrontation.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.