Pharmacy Technician

CVS Health•Glen Burnie, MD

About The Position

CVS Health Pharmacy Technicians help meet patients’ medication needs and support regulatory compliance while delivering compassionate customer service. They manage assigned pharmacy workstations and tasks so the team can fill prescriptions promptly, safely, and accurately, while maintaining patient confidentiality and complying with applicable laws and regulations. The role is suited to people who can work in a fast-paced environment and provide attentive, genuine care to patients and customers. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and meet the registration, licensing, and certification requirements established by their state’s Board of Pharmacy. A manager may initially restrict assigned duties until those requirements are met. Technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training. Licensure requirements vary by state, and collective bargaining agreement rules apply in select markets.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state registration, licensing, and certification requirements; requirements vary by state.
  • Ability to concentrate on a task over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing when something is wrong or likely to go wrong and choosing an appropriate course of action.
  • Ability to meet the physical demands described in the posting, including standing and moving for sustained periods, finger dexterity, reaching, bending and stooping, spoken and oral communication, close visual acuity, and occasional lifting up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to help the team fill patient prescriptions promptly, safely, and accurately.
  • Help ensure patients’ medication needs are met and regulatory compliance standards are followed.
  • Provide caring service to patients and customers that meets or exceeds their expectations.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.
  • Continue building clinical, technical, and insurance knowledge using available tools and training.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources to support colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility
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