Pharmacy Technician

CVS Health•Newport Beach, CA

22h

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive team culture. After starting, they must complete the company training program and satisfy applicable state registration, licensing, and certification requirements; duties may be restricted by the Pharmacy Manager until requirements are met. Depending on applicable law and training or certification, the role may also include supporting immunizations and other patient health services, including point-of-care testing and offsite clinics. This part-time position anticipates 29 weekly hours. The typical pay range is $18.90–$28.90 per hour, with the actual offer dependent on experience, education, geography, and other factors. Eligible benefits vary based on hours worked and eligibility and may include dental and vision coverage, wellness resources, employee discounts, voluntary benefits, and other programs.

Requirements

Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
If state requirements do not specify a minimum age, be at least 16 years old.
If state requirements do not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Complete required company training within the designated timeframe.
Demonstrate attention and focus, including concentrating on tasks and switching tasks as patient and business needs require.
Be able to confirm prescription information and label accuracy.
Demonstrate customer service and team orientation, including responding appropriately to patients’ reactions.
Use and understand verbal and written communication and apply active listening with patients and colleagues.
Use math to solve dispensing-related problems, such as calculating tablet quantities, days’ supply, or bottle counts.
Identify challenging patient or colleague interactions and select an appropriate course of action.
Meet the physical demands of the position, including remaining upright for extended periods, handling items, reaching, repetitive finger work, stooping, close visual work, and occasional lifting up to 20 pounds.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

Follow company standard operating procedures and pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off.
Help ensure prescription fulfillment is safe and accurate, including confirming prescription information and label accuracy.
Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where permitted; and resolve or escalate patient problems.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing, inclusive team; receive feedback and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel to other stores in the market for shifts as needed.
Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics, where allowed by law and supported by required training and certification.
For Technician Immunizer duties where permissible, complete additional licensure and training; prepare and administer vaccines; educate patients about vaccines and refer questions to the Pharmacist-on-duty; monitor for and respond to adverse reactions and report events; review and document patient information; and monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform physical and communication tasks required for the role, including standing and moving for extended periods, handling and lifting items, reaching and stooping, repetitive finger movements, close visual work, and accurately conveying or receiving detailed spoken instructions.
Perform additional tasks as directed by a Supervisor or Manager.