Pharmacy Technician

CVS Health•Richmond, VA
•$17 - $25

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, accurate, and timely prescription fulfillment. The role is based in a retail pharmacy environment that maintains high professional and ethical standards and complies with applicable federal, state, and local laws and regulations. Technicians demonstrate ethical conduct, protect patient confidentiality, and provide caring service that meets or exceeds customer expectations. New Pharmacy Technicians must complete CVS Pharmacy’s training program and satisfy applicable state registration, licensing, and certification requirements. A manager may restrict assigned duties until those requirements are met. As technicians gain qualifications and experience, they can develop their clinical, technical, and insurance knowledge using available tools and training. Duties and requirements may be subject to collective bargaining agreement rules in select markets.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state licensure requirements; requirements vary by state.
  • Concentrate on tasks over time without being distracted.
  • Demonstrate customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Use verbal and written communication to interact with customers and colleagues, including active listening.
  • Use mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Recognize problems and select an appropriate course of action when faced with complex situations.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to help the team fill patient prescriptions promptly, safely, and accurately.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers and respond appropriately to their needs.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements before performing duties that require them.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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