Pharmacy Technician

CVS Health•Cayce, SC
•$16 - $24•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering operational and service excellence in retail locations. They often serve as a first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive, and engaging workplace. After starting, technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until requirements are met. Technicians support pharmacy operations across production, pick-up, drive-thru, and drop-off workstations; assist with inventory; help patients access immunizations and other services; and comply with applicable laws, regulations, professional standards, and CVS policies. Where permitted by law and supported by required training and certification, they may provide additional services such as immunizations, point-of-care testing, and staffing offsite clinics. In states where technician immunization is permitted, they may complete additional requirements to prepare and administer vaccines and support related patient education, documentation, adverse-reaction response, and vaccine supply management. The role requires regular and predictable attendance, including nights and weekends, and the ability to complete required training on time. It involves sustained attention, changing tasks to meet patient and business needs, customer service and communication, mathematical reasoning, and problem resolution. Physical activities include remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, bending and stooping, and close visual work. The position is part-time, with 20 anticipated weekly hours. The typical pay range is $16.00–$24.00 per hour.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If state pharmacy regulations do not specify a minimum age, be at least 16 years old.
  • If state pharmacy regulations do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required company training within the designated timeframe.
  • Meet any applicable state-level licensure and national certification requirements.
  • Be able to concentrate over time, shift quickly between tasks, and confirm prescription information and label accuracy.
  • Demonstrate a friendly, helpful approach to patients and respond appropriately to their reactions.
  • Use verbal and written communication to interact with patients and colleagues, including active listening.
  • Use math to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, grasp, and handle items; perform repetitive finger movements; adjust machines precisely; and stoop or bend to move items.
  • Have close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
  • Occasionally lift or exert up to 20 pounds; frequently lift or exert up to 10 pounds; and consistently move objects using negligible force.
  • Communicate and receive detailed or important spoken instructions accurately.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide empathetic, personalized patient service in person and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed and appropriately trained and certified.
  • Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, and report events as required by public health requirements.
  • Review and collect patient information and track and document information for applicable patients.
  • Monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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