Pharmacy Technician

CVS Health • Harrisonburg, VA

3d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, timely prescription fulfillment and excellent patient service. They assist with pharmacy operations across workstations such as production, pickup, drive-thru, and drop-off; communicate with patients and colleagues; follow company procedures and applicable laws; and contribute to a safe, inclusive team culture. Technicians must complete the company training program and meet the registration, licensing, and certification requirements set by their state. Duties may be restricted until those requirements are satisfied. Depending on state law and training, technicians may also help provide immunizations and other patient health care services.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws, including any age, education, and licensure or certification requirements.
• If state rules do not establish a minimum age, be at least 16 years old.
• If state rules do not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe and satisfy applicable registration, licensing, and certification requirements.
• Have regular and predictable attendance, including nights and weekends.
• Ability to concentrate on tasks and pivot between tasks to meet patient and business needs.
• Ability to provide friendly customer service, understand patient reactions, and respond appropriately.
• Ability to understand and use verbal and written communication, listen actively, and convey detailed spoken instructions accurately.
• Ability to use math to calculate prescription quantities and supplies.
• Ability to identify challenging interactions and choose an appropriate response.
• Ability to perform the physical demands of the role, including extended standing, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting force up to 20 pounds occasionally and up to 10 pounds frequently.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures and pharmacy workflow procedures at each workstation to support safe, accurate prescription fulfillment.
• Provide caring, personalized service to patients at pickup, drive-thru, and over the phone; offer immunizations and other services where permitted; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Communicate effectively and contribute to a high-performing, inclusive pharmacy team; seek feedback and opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market to cover shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Provide additional patient health services, such as immunizations, point-of-care testing, and offsite clinic staffing, when legally permitted and supported by required training and certification.
• If qualified as a Technician Immunizer, complete required training and licensure, prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, respond to and report adverse reactions, collect and document patient information, and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy; use attention, communication, math, and problem-solving skills to meet patient and business needs.
• Perform physical tasks including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, stooping, and visually inspecting or transcribing information.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED