Pharmacy Technician

CVS Health•Palo Alto, CA

About The Position

CVS Health Pharmacy Technicians help patients and customers by supporting the safe, prompt, and accurate filling of prescriptions and ensuring medication needs and regulatory requirements are met. They work in a fast-paced retail pharmacy, provide caring customer service, uphold professional and ethical standards, comply with applicable laws and regulations, and protect patient confidentiality. The position offers a path to develop clinical, technical, and insurance knowledge through available tools and training. New Pharmacy Technicians must complete CVS Pharmacy’s training program and meet applicable state registration, licensing, and certification requirements. Duties may initially be limited by the manager until those requirements are satisfied. Requirements vary by state. A high school diploma or equivalent is preferred but not required. In select markets, collective bargaining agreement rules may apply. Depending on the role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodation provisions. This is a part-time position with 20 anticipated weekly hours. The stated pay range is $20.35 per hour. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state licensure requirements; requirements vary by state.
  • Concentrate on tasks over a period of time without distraction.
  • Demonstrate customer service orientation, including helping people in a friendly manner and responding appropriately to customers’ reactions.
  • Use and understand verbal and written communication with customers and colleagues; listen actively and ask questions as appropriate.
  • Use mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Recognize actual or potential problems and choose an appropriate course of action in complex situations.
  • Meet the physical demands of the position, including sustained standing, walking between work areas, finger-based tasks, reaching, bending, stooping, and oral communication and hearing.
  • Have close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
  • Occasionally lift or exert up to 30 pounds; frequently exert up to 10 pounds or a negligible amount constantly.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the prompt, safe, and accurate filling of patient prescriptions.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers that meets or exceeds their expectations.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to eligibility.
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