PHARMACY/TECHNICIAN

The Kroger Co. • San Tan Valley, AZ

15d • Onsite

About The Position

Provide exceptional customer service and direct patient intervention through health and wellness services and experiences, as permitted by state and federal laws. Help create a safe, clean, and inclusive environment while upholding the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The role supports pharmacy operations, including prescription reception and processing, product dispensing, inventory, billing, customer inquiries, and assisting the pharmacist in responsibilities that do not require professional judgment.

The position requires compliance with applicable regulations and company policies, including HIPAA, safety, food sanitation, inventory, cash handling, and loss prevention guidelines. Fry’s Food Stores is part of The Kroger Family of Companies and operates stores throughout Arizona.

Requirements

• High school diploma or GED.
• Must be at least 18 years old.
• Ability to handle highly confidential information.
• Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

• Previous comparable experience.
• Experience equivalent to that of a pharmacy clerk.
• EPRN familiarity.

Responsibilities

• Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
• Follow and reinforce food safety, sanitation, and safety requirements; identify unsafe conditions and notify store management.
• Perform ordering functions with primary and secondary wholesalers.
• Follow company procedures for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
• Maintain clean and organized workstations and customer waiting areas.
• Count, measure, and prepare specified products using company best practices.
• Complete billing procedures to help ensure value for customers and the company.
• Answer and triage phone calls and respond to inquiries as appropriate.
• Follow guidelines for accepting and tendering vendor coupons, cash shortages, and shrink prevention.
• Operate the cash register and follow cashier-handling policies for electronic fund transactions, cash, and check transactions.
• Provide a positive customer experience while accurately completing reception, data entry, adjudication, and product dispensing.
• Assist the pharmacist with responsibilities that do not require professional judgment.
• Follow HIPAA regulations and company policies regarding protected information.
• Support company health and wellness initiatives.
• Put away legend orders, including Central Fill deliveries.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflict reasonably and cooperatively.
• Handle customer and business information honestly and with integrity.
• Follow directions and seek assistance when needed to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, subject to plan terms and eligibility.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
• Training programs and career pathways supporting growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED