Pharmacy Technician

CVS Health•Wakefield, MA
•$17 - $27

About The Position

CVS Health Pharmacy Technicians help patients and customers by supporting safe, prompt, and accurate prescription fulfillment while providing compassionate service. The role supports pharmacy operations in a fast-paced retail environment and requires maintaining professional and ethical standards, complying with applicable federal, state, and local laws and regulations, and protecting patient confidentiality. Technicians manage assigned pharmacy workstations and tasks to help meet medication needs and regulatory requirements. New technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted by a manager until those requirements are met. Technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. The position may be subject to collective bargaining agreement rules in select markets. Depending on the role and location, COVID-19 vaccination may be required where legally permitted, subject to applicable accommodations.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state licensure requirements, which vary by state.
  • Ability to concentrate on tasks over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription's days' supply.
  • Ability to recognize problems and select an appropriate course of action in complex situations.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription fulfillment.
  • Provide caring service to patients and customers that meets or exceeds expectations.
  • Help ensure medication needs and regulatory compliance standards are met.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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