Pharmacy Technician

CVS Health•Novi, MI
•$17 - $25

About The Position

CVS Health Pharmacy Technicians help patients access care, manage prescriptions, and support the pharmacy team in providing safe, accurate, and timely service. The role involves working in a fast-paced retail pharmacy while maintaining professional and ethical standards and complying with applicable federal, state, and local laws and regulations. Technicians help meet patients’ medication needs, protect patient confidentiality, and provide caring service that exceeds customer expectations. New Pharmacy Technicians must complete CVS Pharmacy Technician Training and satisfy applicable state registration, licensing, and certification requirements. A manager may restrict duties until those requirements are met. Afterward, technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. Duties may vary according to applicable collective bargaining agreements and the role’s location.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws, including requirements for age, education, and licensure or certification.
  • If the state board does not set a minimum age, be at least 16 years old.
  • If the state board does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Ability to recognize actual or potential problems and choose an appropriate course of action in complex situations.
  • Ability to meet the physical demands described in the posting, including standing, walking, finger and hand movements, reaching, bending, stooping, spoken communication, close visual acuity, and occasional lifting up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide friendly, compassionate service to patients and customers and respond appropriately to their needs.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and meet applicable state registration, licensing, and certification requirements.
  • Develop clinical, technical, and insurance knowledge through available tools and training.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other benefit and well-being programs, depending on hours worked and eligibility
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