Pharmacy Technician

CVS Health•Easton, MD

1d•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help deliver safe, prompt, and accurate prescription fulfillment and compassionate service to patients. They are often patients’ first point of contact and work as part of the pharmacy team, following standard operating procedures, best practices, and effective communication practices. Technicians contribute to a safe, inclusive, and engaging workplace and are expected to complete a company training program and satisfy applicable state registration, licensing, and certification requirements. Until those requirements are completed, the Pharmacy Manager may restrict assigned duties. The role may include supporting patient health services such as immunizations and point-of-care testing when allowed by law and supported by required training and certification. Where permitted, a Technician Immunizer may prepare and administer vaccines after completing additional licensure and training requirements. This full-time position has an anticipated schedule of 40 hours per week, including regular and predictable attendance at night and on weekends. The stated pay range is $16.50–$25.00 per hour; the actual offer depends on factors such as experience, education, and geography.

Requirements

Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
If state pharmacy rules do not specify a minimum age, be at least 16 years old.
If state pharmacy rules do not specify a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet state-level pharmacy technician licensure and national certification requirements applicable to the state.
Complete required training within the designated timeframe.
Demonstrate attention and focus, including concentrating on tasks, shifting between tasks, and confirming prescription information and label accuracy.
Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
Use and understand verbal and written communication with patients and colleagues, including active listening.
Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and bottles needed to fill a prescription.
Identify challenging patient or colleague interactions and select an appropriate course of action.
Meet the role’s physical demands, including extended periods of standing or mobility; reaching, lifting, scanning, and bagging; repetitive fine-finger work; stooping; close visual acuity; and occasional lifting or exertion up to 20 pounds.
Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at pharmacy workstations to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide caring, personalized service to patients in person, at pick-up and drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
Follow applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health services, such as immunizations and point-of-care testing, and staff offsite clinics voluntarily where allowable and supported by required training and certification.
If serving as a Technician Immunizer, complete required licensure and training; prepare and administer vaccines; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; review and collect patient information; document applicable patient information; and monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform physical tasks including remaining mobile and upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, stooping, and visually inspecting or transcribing information.
Complete additional tasks as directed by a Supervisor or Manager.