Pharmacy Technician

CVS Health • Johnstown, OH

14d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and customer service in retail locations. They assist the pharmacy team in ensuring prescriptions are filled promptly, safely, and accurately, while providing caring service to patients. Technicians follow standard operating procedures, pharmacy workflows, and applicable legal and professional requirements, and contribute to a safe, inclusive, and effective team environment.

Technicians must complete the company training program and satisfy state registration, licensing, and certification requirements. Until all requirements are met, duties may be restricted by the Pharmacy Manager. Where permitted by law and supported by appropriate training and certification, technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. Some technicians may qualify as Technician Immunizers after completing additional requirements.

This is a part-time role with 20 anticipated weekly hours. The stated pay range is $17.00 per hour. The position is eligible for benefits and programs that may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
• If state pharmacy rules do not set a minimum age, be at least 16 years old.
• If state pharmacy rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training and applicable state registration, licensing, and certification requirements.
• Concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
• Demonstrate friendly customer service, notice and appropriately respond to patients’ reactions, and work effectively as part of a team.
• Use verbal and written communication effectively, including active listening with patients and colleagues.
• Use math to solve pharmacy problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, and stoop; perform repetitive finger movements; and handle items with visual precision.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market to work shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when lawful and supported by required training and certification.
• When supporting immunizations, complete additional licensure and training requirements; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; review and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits.
• Vision benefits.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits.
• Other benefit programs, depending on hours worked and eligibility. The posting also mentions additional programs supporting colleagues’ physical, emotional, and financial well-being.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED