Pharmacy Technician

CVS Health • New Hope, PA

12d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, assist patients at the pharmacy counter, drive-thru, and over the phone, and contribute to a caring and inclusive customer experience. Technicians follow company Standard Operating Procedures, pharmacy workflow procedures, applicable laws and professional standards, and policies governing patient safety, controlled substances, privacy, and security. They must complete the company training program and meet applicable state registration, licensing, and certification requirements; until requirements are satisfied, duties may be restricted by the Pharmacy Manager.

Depending on state law and required training and certification, technicians may provide additional patient health care services such as immunizations and point-of-care testing, or staff offsite clinics. Where permitted, a Technician Immunizer may prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, document patient information, and manage vaccine supplies.

This is a part-time position with 20 anticipated weekly hours. Regular and predictable attendance, including nights and weekends, is required. The role may require working across stores in the market to meet business needs. The typical pay range is $16.50–$25.00 per hour; the actual offer depends on factors such as experience, education, and geography. Part-time colleagues may be eligible for benefits and programs depending on hours worked and eligibility, including dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board of pharmacy does not set a minimum age, be at least 16 years old.
• If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Concentrate on tasks over time and pivot between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy.
• Demonstrate customer service and team orientation, respond appropriately to patients, and communicate effectively with patients and colleagues using verbal and written communication and active listening.
• Use math to solve prescription-related problems, such as calculating tablet quantities and days’ supply.
• Identify challenging interactions and select an appropriate course of action.
• Meet the role’s physical demands, including standing or remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work.
• Communicate detailed spoken information accurately and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and other market locations to meet business needs.

Responsibilities

• Follow company SOPs and pharmacy workflow procedures at each workstation to support safe and accurate prescription fulfillment.
• Assist with production, pick-up, drive-thru, and drop-off pharmacy workflows.
• Provide caring, personalized service to patients in person and over the phone; offer immunizations and other services where applicable, and resolve or escalate patient concerns.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Follow applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Complete required company training and applicable state registration, licensing, and certification requirements.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic staffing, where allowed by law and supported by required training and certification.
• When qualified as a Technician Immunizer, prepare and administer vaccines, educate patients and refer questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, document patient information, and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and remain flexible to work at other stores in the market when needed.
• Seek opportunities to expand clinical and technical knowledge, receive feedback, and contribute to a safe, inclusive, high-performing team.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, subject to eligibility.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED