Pharmacy Technician

CVS Health•Jacksonville, NC

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting the pharmacy team in promptly, safely, and accurately filling prescriptions. They provide compassionate customer service, maintain patient confidentiality, follow ethical and professional standards, and comply with applicable federal, state, and local laws and regulations. The role involves managing assigned pharmacy workstations and tasks in a fast-paced retail pharmacy environment. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and meet the registration, licensing, and certification requirements set by their state’s Board of Pharmacy. Duties may initially be restricted until these requirements are satisfied. Technicians can continue to develop their clinical, technical, and insurance knowledge through available tools and training. A high school diploma or equivalent is preferred, but not required. State licensure requirements vary. The position is part-time, with 20 anticipated weekly hours and a typical pay range of $16.00–$24.00 per hour. Depending on hours worked and eligibility, benefits may include dental and vision coverage, wellness resources, employee discounts, and access to certain voluntary benefits and other programs.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state registration, licensing, and certification requirements; requirements vary by state.
  • Ability to concentrate on a task over time without distraction.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.
  • Ability to remain upright and move about on foot for sustained periods to accomplish tasks.
  • Ability to work primarily with fingers, extend hands and arms, bend, and stoop.
  • Ability to communicate spoken ideas and instructions accurately and perceive sounds at normal speaking levels, with or without correction.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and visually inspecting small parts.
  • Occasional lifting of up to 30 pounds; occasional exertion of up to 30 pounds of force and frequent exertion of up to 10 pounds of force.
  • High school diploma or equivalent is preferred but not required.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team in promptly, safely, and accurately filling patient prescriptions.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers and respond to their needs.
  • Maintain patient confidentiality and demonstrate ethical conduct.
  • Complete the CVS Pharmacy Technician Training Program and meet applicable state registration, licensing, and certification requirements.
  • Continue developing clinical, technical, and insurance knowledge using available tools and training.

Benefits

  • Dental benefits, depending on hours worked and eligibility.
  • Vision benefits, depending on hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.
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