Pharmacy Technician

CVS Health • San Antonio, TX

11d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help the pharmacy team deliver safe, accurate, timely prescription fulfillment and caring service. They assist patients and customers as an often-first point of contact, follow company standard operating procedures and pharmacy workflows, communicate effectively, and contribute to a safe, inclusive, and engaging team environment. Technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements; duties may be restricted by the Pharmacy Manager until requirements are met.

The role may include supporting additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staffing offsite clinics where permitted by law and supported by required training and certification. Where permitted, technicians may obtain Technician Immunizer status by completing required licensure and training, then help prepare and administer vaccines, educate patients, refer vaccination questions to the pharmacist, monitor and respond to adverse reactions, document patient information, and manage vaccine supplies.

This is a part-time position with anticipated weekly hours of 28. The typical pay range is $16.00–$24.00 per hour. Benefits eligibility depends on hours worked and eligibility requirements; listed offerings include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state pharmacy rules do not specify a minimum age, be at least 16 years old.
• If state pharmacy rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Demonstrate attention and focus, including sustained concentration, switching tasks to meet patient and business needs, and confirming prescription information and label accuracy.
• Demonstrate customer service and team orientation by proactively helping people in a friendly manner, recognizing patients’ reactions, and responding appropriately.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use mathematical reasoning to perform tasks such as determining tablet quantities, days’ supply, and bottle quantities for prescriptions.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the physical demands of the position, including standing and remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, stooping, and repetitive finger movements; handling items with precision; and close visual work.
• Occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds; consistently move objects using negligible force.
• Communicate detailed or important spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide caring, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including traveling to other stores in the market for shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where permitted and appropriately trained and certified.
• Where permitted and appropriately qualified, complete requirements for Technician Immunizer status; support vaccine preparation and administration; educate patients about vaccines and refer questions to the pharmacist; monitor and respond to adverse reactions and report events; collect and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform any additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED