Pharmacy Technician

CVS Health•Glen Burnie, MD

About The Position

CVS Health Pharmacy Technicians help patients and customers by supporting the prompt, safe, and accurate filling of prescriptions and providing caring service. The role involves managing assigned pharmacy workstations and tasks, meeting medication needs and regulatory compliance standards, maintaining patient confidentiality, and following professional and ethical standards and applicable laws. Technicians work in a fast-paced retail pharmacy environment and contribute to CVS Health’s efforts to improve patient access, lower costs, and enhance quality of care. New Pharmacy Technicians must complete CVS Pharmacy Technician Training and meet state-specific registration, licensing, and certification requirements. Duties may be limited by a manager until these requirements are satisfied. As technicians advance, they can develop clinical, technical, and insurance knowledge through available tools and training. The position is part-time, with 20 anticipated weekly hours.

Requirements

  • Must be at least 16 years of age.
  • Meet pharmacy technician licensure requirements applicable in the state of employment.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including proactively helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.
  • Ability to meet the physical demands of the role, including prolonged standing, moving between work areas, finger dexterity, reaching, bending, stooping, spoken communication, hearing, close visual acuity, and occasional lifting or exertion of up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team in filling prescriptions promptly, safely, and accurately.
  • Help ensure patients’ medication needs are met and regulatory compliance standards are followed.
  • Provide caring service to patients and customers that meets or exceeds expectations.
  • Maintain patient confidentiality and demonstrate ethical conduct.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Use available tools and training to develop clinical, technical, and insurance knowledge and expertise.

Benefits

  • Dental benefits, depending on hours worked and eligibility.
  • Vision benefits, depending on hours worked and eligibility.
  • Wellness resources, depending on hours worked and eligibility.
  • Employee discounts, depending on hours worked and eligibility.
  • Access to certain voluntary benefits, depending on hours worked and eligibility.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
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