Pharmacy Technician

CVS Health•Dallas, TX
•$17 - $25

About The Position

The Pharmacy Technician works in a retail pharmacy and supports the team in promptly, safely, and accurately filling patient prescriptions while providing caring service to patients and customers. The role helps ensure medication needs and regulatory compliance standards are met, follows applicable federal, state, and local laws, and maintains ethical conduct and patient confidentiality. Technicians may manage assigned pharmacy workstations and tasks, with duties initially restricted while new hires complete training and applicable state requirements. New technicians must complete the CVS Pharmacy Technician Training Program and satisfy registration, licensing, and certification requirements under their State Board of Pharmacy guidelines. The role offers the opportunity to develop clinical, technical, and insurance knowledge through available tools and training. In select markets, collective bargaining agreement rules may apply. Depending on role and location, COVID-19 vaccination may be required where allowed by law, subject to reasonable accommodation provisions.

Requirements

  • Comply with applicable State Board of Pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
  • If the State Board of Pharmacy does not set a minimum age, be at least 16 years old.
  • If the State Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Ability to concentrate on tasks without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing when an issue exists and choosing an appropriate course of action.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support timely, safe, and accurate prescription filling.
  • Help meet patients’ medication needs and applicable regulatory compliance standards.
  • Provide compassionate customer service to patients and customers.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Develop clinical, technical, and insurance knowledge using available tools and training.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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