Pharmacy Technician

CVS Health•Brea, CA

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in promptly, safely, and accurately filling patient prescriptions while providing compassionate service to patients and customers. The position helps ensure medication needs are met, regulatory requirements are followed, ethical conduct is maintained, and patient confidentiality is protected. Technicians work in a fast-paced retail pharmacy environment and must comply with applicable federal, state, and local laws and regulations. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state Board of Pharmacy registration, licensing, and certification requirements. Duties may initially be restricted by the manager until those requirements are met. As technicians develop, they can build clinical, technical, and insurance knowledge through available tools and training. State or local collective bargaining agreement rules may apply in select markets.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If state requirements do not specify a minimum age, be at least 16 years old.
  • If state requirements do not specify minimum education, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Ability to concentrate on tasks over time without distraction.
  • Customer-service orientation, including identifying ways to help people, responding in a friendly manner, and appropriately responding to customer reactions.
  • Verbal and written communication skills to interact with customers and colleagues, including active listening.
  • Mathematical reasoning skills, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support timely, safe, and accurate prescription filling.
  • Help ensure patients’ medication needs and regulatory compliance requirements are met.
  • Provide caring service to patients and customers that exceeds expectations.
  • Maintain ethical conduct and protect patient confidentiality.
  • Complete required pharmacy training and comply with applicable registration, licensing, and certification requirements.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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