Pharmacy Technician

CVS Health•Kennett Square, PA

10d•$17 - $25•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, while providing caring, personalized service to patients and customers. Technicians follow company standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive, and engaging team environment. After starting in the role, technicians must complete the company training program and meet the registration, licensing, and certification requirements established by their state’s Board of Pharmacy. Until those requirements are met, duties may be restricted by the Pharmacy Manager. Where permitted by law and supported by required training and certification, technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. In states where permitted, technicians may pursue Technician Immunizer status to help prepare and administer vaccines. This is a full-time position with 40 anticipated weekly hours. The typical pay range is $16.50–$25.00. The actual offer depends on factors including experience, education, geography, and other relevant factors. The position is eligible for a benefits package, based on eligibility, that includes medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.

Requirements

Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
If the state Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet applicable state-level licensure and national certification requirements, which vary by state.
Complete required training within the designated timeframe.
Demonstrate attention and focus, including the ability to concentrate, pivot between tasks, and verify prescription information and label accuracy.
Demonstrate customer service and teamwork, including friendly assistance and appropriate responses to patients’ reactions.
Use verbal and written communication effectively, including active listening.
Use basic mathematical reasoning to support prescription calculations, such as quantities, days’ supply, and bottle counts.
Identify challenging interactions and choose an appropriate course of action.
Meet the role’s physical demands, including mobility and extended upright posture; lifting, scanning, and bagging items; reaching and stooping; repetitive finger movements; precision control; close visual acuity; and spoken and oral-information exchange.
Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company SOPs and pharmacy workflow procedures at relevant workstations to support safe, accurate prescription fulfillment.
Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to build clinical and technical knowledge.
Remain flexible to meet scheduling and business needs, including traveling to other stores in the market for shifts when needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
Provide additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic staffing, when allowable by law and supported by required training and certification.
Where permitted, complete the licensure and training needed for Technician Immunizer status and support vaccine preparation and administration.
Where permitted as a Technician Immunizer, educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
Where permitted as a Technician Immunizer, monitor for and respond to adverse reactions, report events as required, collect and document patient information, and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Confirm prescription information and label accuracy, use mathematical reasoning to support prescription filling, and respond appropriately to patient and colleague needs.
Perform the physical activities required by the position, including standing or remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work.
Complete additional tasks as directed by a Supervisor or Manager.