Pharmacy Technician

CVS Health • Mesa, AZ

15d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service to patients and customers. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive team environment.

After starting in the role, Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are satisfied. Depending on state law and required training and certification, Technicians may also provide services such as immunizations, point-of-care testing, or support at offsite clinics. Eligible Technicians may complete additional requirements to become Technician Immunizers and assist with vaccine preparation and administration.

This is a part-time position with anticipated weekly hours of 20. The stated pay range is $17.15–$27.15 per hour; the actual offer depends on factors including experience, education, and geography. Benefits for this part-time position vary based on hours worked and eligibility and may include dental and vision coverage, wellness resources, employee discounts, voluntary benefits, and other programs.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
• If the state board of pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements where applicable.
• Complete the required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate the ability to concentrate, shift between tasks, and verify prescription information and label accuracy.
• Use verbal and written communication, active listening, customer service, and teamwork skills.
• Use math to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed.
• Meet the physical demands of the role, including frequent lifting or exerting up to 10 pounds and occasional lifting or exerting up to 20 pounds.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to help pharmacists manage and improve patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide positive patient experiences through empathetic, personalized service in person and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive and seek feedback, and develop clinical and technical knowledge to better assist patients.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where permitted and supported by required training and certification.
• For Technician Immunizer duties, complete additional licensure and training requirements; prepare and administer vaccines; educate patients about vaccine importance and refer vaccination questions to the Pharmacist-on-duty; monitor for and respond to adverse reactions and report events; review and document patient information; and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, use mathematical reasoning to support prescription filling, and address challenging patient or colleague interactions appropriately.
• Perform physical tasks including remaining upright for extended periods, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and visually inspecting small items.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED