Pharmacy Technician

CVS Health•Peabody, MA

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in promptly, safely, and accurately filling patient prescriptions while providing compassionate service to patients and customers. The role involves managing assigned pharmacy workstations and tasks, meeting medication needs and regulatory compliance standards, maintaining patient confidentiality, and following professional and ethical standards and applicable laws. Technicians work in a fast-paced retail pharmacy environment and contribute to CVS Health’s efforts to improve patient access to care, lower costs, and improve quality of care. New Pharmacy Technicians must complete CVS Pharmacy Technician Training and satisfy applicable state registration, licensing, and certification requirements. Until those requirements are met, a manager may restrict the technician’s duties. As technicians progress, they can continue developing clinical, technical, and insurance knowledge through available tools and training. Licensure requirements vary by state, and applicants must be at least 16 years old. A high school diploma or equivalent is preferred but not required.

Requirements

Must be at least 16 years of age.
Meet applicable state registration, licensing, and certification requirements; requirements vary by state.
Demonstrate the ability to concentrate on tasks over time without distraction.
Show customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
Use and understand verbal and written communication with customers and colleagues, and listen actively.
Use mathematical reasoning, including calculating a prescription’s days’ supply.
Recognize actual or potential problems and choose an appropriate course of action in complex situations.
Meet the physical demands of the role, including sustained standing, walking between work areas, finger-based work, reaching, bending, stooping, spoken communication, hearing, and close visual acuity.
Occasionally lift up to 30 pounds and exert up to 30 pounds of force occasionally, up to 10 pounds frequently, or negligible force constantly.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent (preferred but not required).

Responsibilities

Manage assigned pharmacy workstations and tasks to support the team in promptly, safely, and accurately filling patient prescriptions.
Provide caring service to patients and customers that meets or exceeds their expectations.
Help ensure patients’ medication needs and regulatory compliance standards are met.
Demonstrate ethical conduct and maintain patient confidentiality.
Complete the CVS Pharmacy Technician Training Program and meet applicable state registration, licensing, and certification requirements.
Continue building clinical, technical, and insurance knowledge and expertise through available tools and training.