Pharmacy Technician

CVS Health•Modesto, CA
•Onsite

About The Position

The Pharmacy Technician supports the pharmacy team in delivering safe, accurate, and timely prescription fulfillment and excellent patient service in a CVS Health retail location. Technicians follow company standard operating procedures, pharmacy workflows, applicable laws and professional standards, and contribute to a safe, inclusive, and engaging team environment. They assist patients in person, at drive-thru, and by phone, support inventory activities, and may deliver additional health care services where permitted and properly trained. Technicians must complete company training and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are satisfied. Where permitted, a Technician may obtain additional training and licensure to support immunizations, including vaccine preparation and administration, patient education and information tracking, adverse-reaction response, and vaccine-supply management. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market when business needs require. This is a part-time position with anticipated weekly hours of 20. The stated pay range is $18.90–$28.90 per hour. Eligible part-time colleagues may have access to benefits and programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the state board of pharmacy does not set a minimum age, be at least 16 years old.
  • If the state board of pharmacy does not set a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet state-level licensure and national certification requirements applicable to the role.
  • Complete required training within the designated timeframe.
  • Demonstrate attention and focus, including the ability to concentrate on tasks and pivot between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to support patient safety.
  • Demonstrate customer service and team orientation, including responding appropriately to patients’ reactions and needs.
  • Use verbal and written communication effectively, including active listening with patients and colleagues.
  • Use mathematical reasoning for prescription-related calculations, such as tablet quantities, days’ supply, and bottle quantities.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet the physical demands of the role, including standing and remaining mobile for extended periods; lifting, scanning, and bagging items; reaching and stretching; repetitive finger movements; precise machine adjustments; stooping and bending; and close visual work.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
  • Communicate detailed spoken information accurately and receive detailed information through oral communication.
  • Attend work regularly and predictably, including nights and weekends.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

  • Follow company standard operating procedures and pharmacy workflow procedures at pharmacy workstations to support safe and accurate prescription fulfillment.
  • Help the pharmacy team manage and improve patient health and maintain smooth pharmacy operations.
  • Provide caring and personalized service to patients at pickup, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, respond to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible for scheduling and business needs and travel voluntarily to other market stores for shifts when needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when legally permitted and supported by required training and certification.
  • Where permitted and qualified as a Technician Immunizer, complete required licensure and training; help prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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