Pharmacy Technician

CVS Health • Indiana, PA

21d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and serve as an initial point of contact for patients and customers. Technicians follow company standard operating procedures and pharmacy workflow processes, communicate effectively, and contribute to a safe, inclusive, and caring environment. After starting in the role, they must complete company training and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until these requirements are met.

Depending on state law and required training or certification, Technicians may also support immunizations, point-of-care testing, and offsite clinics. Where permitted, immunization support requires additional licensure and training and may include preparing and administering vaccines, educating patients and referring vaccine questions to the Pharmacist-on-duty, monitoring and reporting adverse reactions, collecting and documenting patient information, and managing vaccine supplies.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including requirements related to age, education, and licensure or certification.
• If state requirements do not set a minimum age, be at least 16 years old.
• If state requirements do not set a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training and applicable state registration, licensing, and certification requirements.
• Demonstrate attention and focus, including sustained concentration, the ability to switch tasks quickly, and accuracy when confirming prescription information and labels.
• Provide friendly customer service, recognize and respond appropriately to patients’ reactions, and work effectively as part of a team.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Apply basic mathematics to prescription-filling calculations, such as tablet quantities, days’ supply, and bottle quantities.
• Identify challenging interactions and select an appropriate course of action to resolve problems.
• Meet physical demands including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, stooping, and bending; repetitive finger movements; handling items at different heights; operating or adjusting machines precisely; and close visual work such as reading labels or viewing a computer terminal.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Communicate spoken information and accurately convey detailed or important instructions; receive detailed information through oral communication.
• Have regular and predictable attendance, including nights and weekends.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pickup, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide caring, personalized service to patients in person, at pickup and drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to cover shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where allowed by law and supported by required training and certification.
• Where permitted and qualified, complete additional immunizer licensure and training; support vaccine preparation and administration; educate patients and refer vaccine questions to the Pharmacist-on-duty; monitor and report adverse reactions; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED