Pharmacy Technician

CVS Health•Taylors, SC

8d•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering operational and service excellence in retail locations. They assist patients and customers, help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service. Technicians follow Standard Operating Procedures, pharmacy workflow processes, best practices, and applicable laws and professional standards while helping maintain a safe, inclusive, and engaging environment. Technicians complete a company training program and satisfy registration, licensing, and certification requirements under their state's Board of Pharmacy guidelines. Until requirements are completed, the Pharmacy Manager may restrict duties. Depending on state law and required training and certification, technicians may also support immunizations, point-of-care testing, and offsite clinics. This full-time role has anticipated hours of 40 per week and requires regular, predictable attendance, including nights and weekends. The typical pay range is $16.00–$24.00 per hour.

Requirements

Comply with state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
If the state Board of Pharmacy does not mandate a minimum age, be at least 16 years old.
If the state Board of Pharmacy does not mandate a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Complete required training within the designated timeframe.
Demonstrate attention and focus, including concentrating over time, switching tasks quickly, and confirming prescription information and label accuracy.
Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
Use verbal and written communication effectively, including active listening with patients and colleagues.
Apply mathematical reasoning to tasks such as calculating tablet quantities, days’ supply, and bottle counts.
Identify challenging patient or colleague interactions and select an appropriate course of action.
Meet physical demands including remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, precise machine adjustments, stooping, and close visual work.
Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
Accurately express and exchange spoken information and receive detailed information through oral communication.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide positive patient experiences with empathy and genuine care, including assisting patients in person and by phone, offering immunizations and other services where appropriate, and resolving or escalating problems.
Complete permitted inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
Comply with relevant laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where permitted and supported by required training and certification.
Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
Monitor for and respond to adverse reactions and report events as required by public health requirements.
Review and collect patient information and track and document applicable patient records.
Monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform other tasks as directed by a Supervisor or Manager.