Pharmacy Technician

CVS Health•Merrick, NY

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in promptly, safely, and accurately filling patient prescriptions while providing caring service to patients and customers. They help ensure medication needs and regulatory compliance standards are met, maintain patient confidentiality, and work in accordance with professional and ethical standards and applicable federal, state, and local laws. The role involves managing assigned pharmacy workstations and tasks in a fast-paced retail pharmacy environment. New technicians must complete the CVS Pharmacy Technician Training Program and meet applicable state registration, licensing, and certification requirements. Duties may initially be restricted until those requirements are satisfied. The position offers opportunities to develop clinical, technical, and insurance knowledge through available tools and training.

Requirements

  • Must be at least 16 years of age.
  • Licensure requirements vary by state.
  • Ability to concentrate on tasks over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues.
  • Active listening skills, including giving full attention, understanding points being made, asking questions as appropriate, and avoiding inappropriate interruptions.
  • Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
  • Problem resolution skills, including recognizing when something is wrong or likely to go wrong and choosing an appropriate course of action in complex situations.
  • Ability to meet the physical demands described in the posting, including sustained standing, moving between work areas, fine finger work, reaching, bending, stooping, spoken communication, hearing, close visual acuity, and occasional lifting of up to 30 lbs.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team in filling prescriptions promptly, safely, and accurately.
  • Provide caring service to patients and customers and support their medication needs.
  • Ensure regulatory compliance standards are met.
  • Demonstrate ethical conduct and maintain patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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