Pharmacy Technician

CVS Health • Charlotte, NC

6d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help deliver safe, accurate, timely prescription fulfillment and compassionate patient service. They work as part of the pharmacy team, follow company Standard Operating Procedures and applicable laws and professional standards, and contribute to a safe, inclusive environment. Technicians may assist patients at prescription pickup, drive-thru, drop-off, and by phone; support inventory activities; and help patients access services such as immunizations and point-of-care testing when permitted by law and supported by required training and certification.

After starting, technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict duties. Where permitted, Technician Immunizers complete additional training and licensure requirements and may help prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, respond to and report adverse reactions, collect and document patient information, and manage vaccine supplies.

This is a part-time position with 10 anticipated weekly hours. The listed typical pay range is $16.50–$25.00. The position is eligible for benefits and programs including dental, vision, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board of pharmacy does not set a minimum age, be at least 16 years old.
• If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training and satisfy applicable registration, licensing, and certification requirements.
• Be able to concentrate over time, shift quickly between tasks, and confirm prescription information and label accuracy.
• Demonstrate friendly customer service, notice and respond appropriately to patients’ reactions, and work effectively as part of a team.
• Use verbal and written communication effectively, including active listening and accurately conveying important spoken instructions.
• Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and bottles needed to fill prescriptions.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Be mobile and remain upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and bend; perform repetitive finger and hand movements; and make precise adjustments to machines.
• Have close visual acuity for tasks such as transcribing, using a computer terminal, and inspecting small parts.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Be able to receive detailed information through oral communication and express ideas clearly when conveying important spoken instructions.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients in person, at drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when allowable by law and supported by required training and certification.
• Where permitted, complete requirements for Technician Immunizer status and support vaccine preparation and administration.
• Where permitted as a Technician Immunizer, educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Where permitted as a Technician Immunizer, monitor and respond to adverse reactions and report events as required by public health rules.
• Where permitted as a Technician Immunizer, review and collect patient information and track and document applicable patient records.
• Where permitted as a Technician Immunizer, monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED