Pharmacy Technician

CVS Health•Toms River, NJ

19d

About The Position

CVS Health Pharmacy Technicians help patients and customers by supporting the safe, prompt, and accurate filling of prescriptions and ensuring medication needs and regulatory compliance standards are met. They provide compassionate customer service, maintain patient confidentiality, follow professional and ethical standards, and comply with applicable federal, state, and local laws and regulations. The role involves managing assigned pharmacy workstations and tasks in a fast-paced retail pharmacy environment. New Pharmacy Technicians must complete CVS Pharmacy’s training program and meet the applicable state Board of Pharmacy registration, licensing, and certification requirements. Duties may initially be restricted until those requirements are satisfied. Technicians can continue developing their clinical, technical, and insurance knowledge through available tools and training. Depending on the role and location, COVID-19 vaccination may be required where permitted by law, subject to applicable accommodations.

Requirements

Must be at least 16 years of age.
Meet licensure requirements, which vary by state.
Ability to concentrate on tasks over time without distraction.
Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
Mathematical reasoning, including calculating a prescription’s days’ supply.
Problem-resolution skills, including recognizing actual or potential problems and choosing an appropriate course of action.
Ability to meet the physical demands of the role, including sustained standing, walking between work areas, fine finger work, reaching, bending, stooping, spoken communication, hearing, and close visual acuity.
Occasional lifting of up to 30 pounds, exerting up to 30 pounds of force occasionally, and/or up to 10 pounds frequently.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent is preferred but not required.

Responsibilities

Support the team in promptly, safely, and accurately filling patient prescriptions.
Help ensure patients’ medication needs and regulatory compliance standards are met.
Provide caring service to patients and customers that meets or exceeds expectations.
Manage assigned pharmacy workstations and tasks.
Maintain patient confidentiality and demonstrate ethical conduct.
Complete the CVS Pharmacy Technician Training Program and applicable registration, licensing, and certification requirements.