Pharmacy Technician

CVS Health • Chillicothe, OH

21d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help deliver safe, accurate, timely prescription fulfillment and compassionate service. They work as part of the pharmacy team, follow company standard operating procedures and pharmacy workflow practices, and assist patients at pickup, drive-thru, drop-off, and by phone. Technicians complete a company training program and meet applicable state registration, licensing, and certification requirements; until those requirements are met, the Pharmacy Manager may restrict their duties.

Technicians support inventory activities and may deliver additional health care services, such as immunizations and point-of-care testing, where permitted by law and supported by required training and certification. Where permissible, a Technician Immunizer may prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require.

Requirements

• Meet applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state pharmacy rules do not specify a minimum age, be at least 16 years old.
• If state pharmacy rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements, which vary by state.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate attention and focus, including concentrating over time, switching tasks as needed, and verifying prescription information and labels.
• Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Use and understand verbal and written communication; actively listen to patients and colleagues.
• Use mathematical reasoning for prescription-related calculations, such as tablet quantities, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the role, including extended upright activity, reaching, repetitive finger work, stooping, close visual acuity, and lifting or exerting force as described in the posting.
• Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pickup, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide caring, personalized patient service in person and over the phone; offer immunizations and other services where applicable, and resolve or escalate patient problems.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing, safe, inclusive team; accept feedback and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, including traveling to other stores in the market to work shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics where permitted and appropriately trained and certified.
• Where permitted and qualified as a Technician Immunizer, complete required additional training and licensure; prepare and administer vaccines; educate patients and refer questions to the Pharmacist-on-duty; monitor and report adverse reactions; review, collect, track, and document patient information; and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, use mathematical reasoning to support prescription fulfillment, and respond appropriately to patient and colleague concerns.
• Perform physical tasks including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, stooping, and visually inspecting small details.
• Complete additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED