Pharmacy Technician

CVS Health • Athens, WV

21d • $16 - $24 • Onsite

About The Position

CVS Health Pharmacy Technicians support store pharmacy operations and help provide safe, accurate, and timely prescription fulfillment and compassionate service to patients and customers. They follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations, communicating effectively with patients and colleagues and contributing to a safe, inclusive team environment. Technicians complete company training and meet applicable state registration, licensing, and certification requirements; duties may be restricted by the Pharmacy Manager until requirements are satisfied.

The role may include patient health care services such as immunizations and point-of-care testing, as permitted by law and with required training and certification. Where permitted, Technician Immunizers complete additional licensure and training, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies. The position is part-time, with 20 anticipated weekly hours. The stated base pay range is $16.00–$24.00.

Requirements

• Comply with state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state board does not specify a minimum age, be at least 16 years old.
• If the state board does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Have attention to detail and the ability to concentrate, shift quickly between tasks, and verify prescription information and label accuracy.
• Demonstrate friendly customer service, team orientation, empathy, active listening, and effective verbal and written communication.
• Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and bottle quantities.
• Be able to identify challenging interactions and select an appropriate course of action.
• Be able to remain upright for extended periods; lift and exert force occasionally up to 20 pounds and frequently up to 10 pounds; and perform the listed reaching, bending, fine-motor, visual, and communication tasks.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company standard operating procedures and pharmacy workflow procedures at each workstation to support safe, accurate, and timely prescription fulfillment.
• Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Develop clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
• Remain flexible to meet scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Follow applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and records, and patient privacy and security.
• Deliver additional patient health care services, including immunizations, point-of-care testing, and offsite clinics, when allowable by law and supported by required training and certification.
• When supporting immunizations, complete additional licensure and training requirements; educate patients about vaccines and refer clinical questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report them as required; collect and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, use mathematical reasoning to support prescription filling, and address challenging patient or colleague interactions appropriately.
• Perform the physical activities required for the role, including standing or remaining upright for extended periods, lifting, scanning, bagging, reaching, repetitive finger movements, precise machine adjustments, stooping, and close visual work.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED