Pharmacy Technician

CVS Health•Dallas, TX

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering safe, accurate, and timely prescription fulfillment and excellent patient service. They work across pharmacy workflows—including production, pick-up, drive-thru, and drop-off—following company procedures and communicating effectively with patients and colleagues. Technicians are expected to demonstrate empathy, contribute to a safe and inclusive workplace, and help pharmacy operations run smoothly. After starting, they must complete the company training program and meet applicable state registration, licensing, and certification requirements; the Pharmacy Manager may restrict duties until requirements are satisfied. The role may include basic inventory activities and, where permitted by law and supported by required training, additional health services such as immunizations, point-of-care testing, and offsite clinics. Technicians who qualify as immunizers may prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, respond to adverse reactions, document patient information, and manage vaccine supplies. Scheduling flexibility, including nights and weekends and travel to other stores in the market as business needs require, is expected. The position is full-time, with 32 anticipated weekly hours. The typical pay range is $16.50–$25.00 per hour; the offer depends on factors such as experience, education, and geography.

Requirements

Comply with applicable state board of pharmacy requirements and laws, including requirements related to age, education, and licensure or certification.
If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
If the state board of pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet state-level licensure and national certification requirements applicable to the role and location.
Complete the required company training within the designated timeframe.
Have regular and predictable attendance, including nights and weekends.
Demonstrate the ability to concentrate, shift between tasks, and confirm prescription and label accuracy.
Demonstrate customer service, teamwork, verbal and written communication, active listening, mathematical reasoning, and problem-resolution skills.
Meet the role’s physical demands, including occasional lifting or exerting up to 20 pounds and frequent lifting or exerting up to 10 pounds.

Nice To Haves

One to three years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide caring, personalized service to patients in person and over the phone; offer immunizations and other services where appropriate; resolve or escalate patient concerns.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs, including voluntarily working shifts at other stores in the market as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where legally permitted and supported by required training and certification.
If supporting immunizations, complete applicable licensure and training requirements; prepare and administer vaccines as authorized; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; collect, track, and document patient information; and monitor and manage vaccine supplies.
Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
Confirm prescription information and label accuracy to support patient safety; use mathematical reasoning to determine quantities such as tablets, days’ supply, and bottles needed.
Help patients and colleagues in a friendly manner, listen actively, communicate clearly, and select appropriate responses to challenging interactions.
Perform physical tasks required for the role, including remaining upright for extended periods, lifting, scanning, bagging, reaching, repetitive hand and finger movements, stooping, and close visual work.
Complete additional tasks as directed by a supervisor or manager.